FAQ

A collection of frequently asked questions and answers from our clients.

About DaiLY UP

Q01

What kind of company is DaiLY UP?

DaiLY UP is a creative partner dedicated to website development, content production, and advertising & promotion support, driven by our mission to "illuminate dormant value and maximize its potential." We also operate our own brand, Zen Craftworks, which brings Japanese traditional crafts to the world.

Q02

What sets you apart from other production or marketing agencies?

We are also practitioners who deliver value firsthand through our own brand, Zen Craftworks. By drawing on insights gained from both client work and running our own brand, we offer support grounded in real-world experience—not just theoretical proposals.

Q03

What size of companies do you work with?

We primarily serve startups and small to medium-sized businesses, though we work with companies of various scales. We tailor our support to match your business stage and specific challenges.

Q04

Are online meetings available?

Yes, we accommodate both online and in-person meetings. You can consult with us from anywhere, so please feel free to reach out.

Q05

What industries and sectors do you serve?

We are not limited to any specific industry and serve clients across a wide range of sectors—from finance, professional services, and clinics to consumer goods. We carefully listen to industry-specific challenges and provide the most suitable proposals.

Q06

Can I consult with you even if I don't have a specific request yet?

Absolutely. We welcome consultations even at the stage of "I don't know where to start." We can help organize your challenges and prioritize next steps, so please don't hesitate to contact us.

General Services

Q07

Can you tell me about your pricing structure?

We propose the optimal plan based on your requirements and scale. After learning about your challenges and situation, we provide a customized estimate. Please feel free to contact us through our inquiry form.

Q08

Do you handle both one-time projects and ongoing support?

Yes, we handle both. From spot requests like a single landing page to ongoing support for site management, content updates, and ad operations—we adapt flexibly to your needs.

Q09

What is the process from consultation to delivery?

We begin with a hearing to understand your challenges and needs, then present our proposal and estimate. Once approved, we start production, go through review and revisions, and deliver the final product. Depending on project scope, the typical timeline is one to three months.

Q10

Can I request multiple services at once?

Yes, you can. By entrusting us with everything from website development to content production and ad management, we can ensure consistency in brand tone and strategy across all initiatives.

Q11

Can I receive an estimate before committing to a contract?

Yes, estimate-only requests are welcome. After our initial hearing, we provide a proposal and estimate for your consideration—at no cost whatsoever.

Q12

Can you adapt flexibly if requirements or direction change mid-project?

Yes, we can. It's not uncommon for circumstances to shift during a project. We hold regular alignment sessions and adjust course as needed to ensure the best outcomes.

Q13

What happens if we don't see results?

We measure performance based on pre-established KPIs, and if expected results are not achieved, we propose additional improvement measures. Through regular reviews, we continually adjust strategies for optimal performance.

Website Development

Q14

What types of websites do you develop?

We develop a wide range of websites, including corporate sites, brand sites, e-commerce sites, and landing pages. In addition to building new sites from scratch, we also handle redesigns of existing websites.

Q15

What exactly is an AI search-optimized website?

It's a website designed with structured data implementation and logically organized content so that AI can accurately understand and reference the information. By combining traditional SEO practices with information architecture suited to the AI search era, we build sites that are recognized by both search engines and AI.

Q16

Can you handle site maintenance and operations after launch?

Yes, we provide continuous support including post-launch updates, maintenance, and improvement recommendations. We can also help you grow your site through regular performance analysis.

Q17

Do you require a specific CMS or platform?

We are not limited to any specific platform. We recommend the optimal technology stack—whether WordPress, Shopify, Next.js, or others—based on your business needs and operational structure.

Q18

Can you build a site that we can update ourselves?

Yes, absolutely. We can implement a CMS so you can update text and images on your own. We also provide guidance on how to use it upon delivery.

Content Production

Q19

What types of content do you produce?

We produce a wide variety of formats, including blog articles, interviews, video content, photography, and social media visuals. We recommend the optimal format based on your goals and target audience.

Q20

Can you handle content planning from the start?

Yes, we provide support from the planning stage. Based on an analysis of your brand strengths and target audience, we strategically design what to deliver, to whom, and how—then handle production end to end.

Q21

Can you create content optimized for SEO and AI search?

Yes, we do. We produce content informed by search intent analysis, keyword planning, and information structuring—resulting in content that is properly recognized by both search engines and AI.

Q22

Can you arrange photography and interviews as well?

Yes, we handle everything from arranging photographers and writers to selecting shooting locations and structuring and conducting interviews. You can leave the entire process to us, from planning to completion.

Advertising & Promotion

Q23

What advertising platforms do you support?

We support major digital advertising platforms, including Google Ads, social media ads (Instagram, Facebook, X, etc.), and display advertising. We recommend the optimal channel mix based on your products and target audience.

Q24

Can I work with you on a smaller budget?

Yes, we tailor our plans to fit your budget. We can also take a start-small approach—testing effectiveness first and scaling from there. Feel free to consult with us.

Q25

How do you measure advertising performance?

We provide regular reports on key metrics aligned with your campaign objectives—such as impressions, click-through rates, and conversions—based on delivery data. We propose improvement measures backed by data to continually enhance results.

Q26

Can you also produce ad creatives?

Yes, we also produce ad creatives including banners and videos. A key advantage of our integrated approach is that we can maintain a consistent tone across your site, content, and advertising.

About Zen Craftworks

Q27

What is Zen Craftworks?

Zen Craftworks is an in-house brand operated by DaiLY UP. We sell hands-on experience kits that allow you to paint and complete Japanese traditional crafts with your own hands, offering them to the world. Supervised by master artisans and workshops, we deliver an immersive experience using authentic tools and materials.

Q28

Where can I purchase Zen Craftworks products?

You can purchase them from the official Zen Craftworks online store (zen-craftworks.com). We offer shipping both domestically and internationally.

Q29

Are partnerships and collaborations with artisans or artists possible?

Yes, we welcome partnership and collaboration inquiries from artisans and artists. Please reach out via the contact form on the Zen Craftworks website or the DaiLY UP inquiry form.

Q30

Do Zen Craftworks experience kits ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times vary by destination country and region, so please check the Shipping Policy on the official Zen Craftworks website for details.

Other Questions?

If you have questions not listed here or need more detailed information, please contact us through our inquiry form.

CONTACT